Billing Specialist

Location: Business Services - Diboll, TX Position Number: 422 Compensation: Pay dependent on qualifications and experience About the Role Burke is seeking a detail-oriented and motivated Billing Specialist to join our Business Services team in Diboll, TX. This position plays an essential role in supporting the organization's revenue cycle by monitoring billing performance, identifying and resolving claim issues, assisting with eligibility reporting, and collaborating with staff and insurance payors to improve billing processes and reimbursement outcomes. The ideal candidate is highly organized, analytical, and committed to accuracy while working in a fast-paced healthcare environment. What You'll Do Monitor billing performance reports and identify discrepancies requiring corrective action Research billing issues and initiate corrections to improve claim accuracy and reimbursement Assist with bi-monthly eligibility verification reports Work with staff and third-party payors to identify billing trends and process improvement opportunities Process and resolve payment issues and accounts receivable discrepancies Enter and maintain accurate financial and billing data in automated accounting systems Communicate professionally with patients, staff, and insurance payors Maintain organized billing records and supporting documentation Support compliance with organizational policies and payer requirements Education & Qualifications High school diploma or GED equivalent required Business degree preferred Minimum of three (3) years of experience in a business or clerical position involving: Filing and organizational maintenance Processing financial transactions Payment resolution Data entry into an automated accounting system Excellent attention to detail and accuracy Strong organizational and time management skills Professional written and verbal communication skills Ability to establish and maintain positive working relationships with patients, staff, and third-party payors Valid Texas driver's license required What Helps You Stand Out Two (2) years of experience in medical insurance billing, including Medicare and Medicaid One (1) or more years of psychiatric insurance billing experience using automated billing systems Experience using ClaimMD medical billing software Knowledge of accounts receivable and healthcare revenue cycle processes Experience identifying billing trends and implementing process improvements Key Skills Medical insurance billing Medicare and Medicaid claims processing Accounts receivable management Data entry and financial reporting Payment resolution Attention to detail and accuracy Analytical problem-solving Organization and time management Professional communication Process improvement Work Schedule Monday - Friday 8:00 a.m. - 5:00 p.m. Some after-hours work may be required Licenses & Certifications Valid Texas driver's license required Physical Requirements Ability to use visual and motor skills for accurate data entry Ability to utilize a computer, calculator, and other office equipment throughout the workday Ability to sit for extended periods of time Ability to bend, reach, and lift up to 25 pounds Ability to maintain legible handwriting when required Why Burke? Join a mission-driven organization dedicated to improving the health and well-being of individuals and communities across East Texas. As a Billing Specialist, you'll play a vital role in supporting the financial operations that make quality behavioral health and developmental disability services possible. Your work will help ensure timely reimbursement, strengthen operational efficiency, and support Burke's mission of serving those who need us most. Equal Opportunity Employer Statement Burke is an Equal Opportunity Employer and does not discriminate based on race, color, gender, sexual orientation, national origin, religion, age, or disability unless such characteristics are bona fide occupational requirements. Applicants must provide proof of identity and employment authorization as part of the hiring process. All final candidates are subject to background and driving record checks as part of Burke's pre-employment screening process.